At Putty Book (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, puttybook.com, or interact with our services.
1. Information We Collect
a. Personal Information
We collect personal information you provide when placing an order, contacting customer service, or subscribing to emails, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (handled securely by third-party processors)
b. Non-Personal Information
We also collect non-identifiable information automatically through your use of the site, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of access
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates and confirmations
- Respond to customer service inquiries
- Improve website functionality and customer experience
- Send promotional emails (only if you opt-in)
- Prevent fraudulent transactions
3. Sharing Your Information
We do not sell or rent your personal information. We share your data only as necessary with:
- Payment processors
- Shipping providers
- Service providers assisting with website operations
- Law enforcement or regulatory authorities (when legally required)
4. Data Security
We use encryption and secure server infrastructure to protect your personal information. While no online platform is entirely risk-free, we take industry-standard precautions to keep your data safe.
5. Cookies
Our website uses cookies to enhance your experience, analyze site usage, and personalize content. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request details about how your data is being used
To make a request, please contact us at [email protected].
7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Email: [email protected]
Phone: +1 (860) 397-1827
Address: 65 Bridge Street, New Milford, CT 06776, United States